What’s better than a loyal real estate client? Well … there’s … and then … or maybe … Short answer? Not much! When it comes to being a real estate agent, a loyal client is one of the best things you can have. And a whole roster full of loyal clients? Solid gold!
Building client loyalty in your real estate business is essential, and not just because you want one client to be a forever client. When their friends, family or coworkers need a real estate agent, guess who they refer them to? That’s right – YOU!
Loyal clients are an absolutely invaluable source of lead generation, and it’s so worth it to take the time to nurture those relationships in a way that helps you create the trust your clients seek when buying or selling a property. Keep reading for 10 client loyalty strategies to help grow your real estate business.
10 Client loyalty strategies for real estate success
1. Make working with you stand out.
What do you do to set yourself apart from everyone else in the real estate business? Is it your excellent customer service, your quirky personality, or your ability to connect with your clients on a personal level? Whatever it is that differentiates you, lean into your personal brand and use it to provide a memorable experience.
Another thing that can help you stand out is creating tailor-made experiences for your clients. A real estate agent who possesses the ability to anticipate and meet clients’ needs, creating a customized experience, positions themselves at the top of the heap. If you can be one step ahead in the process to provide them with a one-of-a-kind, top-notch experience, they’ll come back again and again.
Finally, add anything you can to make the process easy and enjoyable. If you want to become their go-to agent, share homes you know will pique their interest. Throw in a few extras, like a professional house cleaning upon closing or a free house staging if they are selling.